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Below are a selection of questions received by email.

I have a seven year old Triton T90si,it makes a lot of noise and now the water doesn't heat up,can this be repaired or is it cheaper to just buy a new one?
I recently got a new Dual Flush toilet fitted but when you press full flush it doesnt take away the waste sometimes, can this be improved?
Hi Paul ,the cold tap on my bath is stuck , it wont turn at all, i have a shower over the bath so its not an emergency, but i would like to know , Do i need a new tap or can it be fixed?
Hi Paul ,I have water running constantly from a small pipe outside my house, its beside the bigger pipe that comes out through the wall from the gas boiler, is this suppose to be happening, am getting worried about it?
Hi Paul ,could you tell me why there is a loud banging sound coming from my attic, it is very loud at night and it happens a few minutes after flushing the toilet?
Hi Paul ,could you tell me why I need to bleed my upstairs radiators every month or so, or they only heat half way up?
Hi, I had a plumber out from the yellow pages recently to replace the pump in my apartment, it cost a whopping 1250 euro!, is this the going rate?
Hi Paul the Plumber,can you tell me, what would be the cause of water coming from a small pipe just below the gutter at the rear of my house, usually in the morning time?
Hi Paul the Plumber,can you tell me, whats the difference between an electric shower and a power shower?
How much water is wasted during the 2 minutes i brush my teeth ,if i leave the tap running?
Why do i have to press the handle on my cistern a few times before it will flush?
Why does some of my radiators not heat up?
Why does my cistern take forever to fill ,yet the pressure at my bathroom sink is fine?


I have a seven year old Triton T90si,it makes a lot of noise and now the water doesn't heat up,can this be repaired or is it cheaper to just buy a new one?

This is a question i get asked a lot, Repair verses Replace?. My policy is to replace the shower as repairs to old units (eg. replacing heating element at a cost of 140-180 euros) only to have another part fail a few weeks or months later is not cost savvy for the customer and results in callbacks for me and loss of future custom. A new Triton T90xr or Mira Elite ST will cost 420-480 euros maximum (New Unit and Labour).



I recently got a new Dual Flush toilet fitted but when you press full flush it doesnt take away the waste sometimes, can this be improved?

Modern cisterns are designed to use less water ,you may be able to raise the level inside slightly, but this is only using the maximum storage capacity and may make little impact. Older cisterns were larger and this gave a better flush.



Hi Paul ,the cold tap on my bath is stuck , it wont turn at all, i have a shower over the bath so its not an emergency, but i would like to know , Do i need a new tap or can it be fixed?

Yes the tap needs to be dismantled and should be repairable , or if not the inside working parts replaced with new ones by a qualified plumber.



Hi Paul ,I have water running constantly from a small pipe outside my house, its beside the bigger pipe that comes out through the wall from the gas boiler, is this suppose to be happening, am getting worried about it?

This pipe you describe is from the safety valve on your heating system, plumbers must fit these to protect your system from excessive pressure, however it should not be leaking. Either the water pressure feeding your heating system is to high, or it was in the past and the valve has not closed properly. Get it seen to by a plumber.



Hi Paul ,could you tell me why there is a loud banging sound coming from my attic, it is very loud at night and it happens a few minutes after flushing the toilet?

This is known as water hammer and occurs as the ballcock shuts down and vibrates slightly , the pipework connected to it amplifies the sound due to it being unsecured and it 'bangs' against surfaces along its route such as timber, concrete , other pipes etc.



Hi Paul ,could you tell me why I need to bleed my upstairs radiators every month or so, or they only heat half way up?

There is only one explanation and thats a leak somewhere on the system, since you have not mentioned any leaks its got to be underground somewhere and thats why its not showing up. You need to get this leak located and repaired, as the introduction of fresh water on a regular basis will rust your radiators from the inside out.



Hi, I had a plumber out from the yellow pages recently to replace the pump in my apartment, it cost a whopping 1250 euro!, is this the going rate?

Its very expensive even if they came out on the same day that you made contact,unless you have a high-spec apartment the pump would cost 650 euro at most , so you paid 600 euro in labour and vat ,I charge 750-850 euro, so they have 400 euro extra on top for their 'overheads'.



Hi Paul the Plumber,can you tell me, what would be the cause of water coming from a small pipe just below the gutter at the rear of my house, usually in the morning time?

This pipe is the overflow from your attic tank. The ballcock in your attic tank is not shutting off properly, it needs replacing by a plumber, the reason it shows up in the morning is that no water is being used through the night ,so the slow drip eventually fills the tank up to the point of overflowing.



Hi Paul the Plumber,can you tell me, whats the difference between an electric shower and a power shower?

An electric shower needs only a cold water supply and it heats the water itself, A power shower is essentially a pump , that delivers your preheated water ,(from the hot press) at high pressure.



How much water is wasted during the 2 minutes i brush my teeth ,if i leave the tap running?

The average tap puts out about 6-10 litres per minute , so you are wasting 12-20 litres of water if you leave the tap on.



Why do i have to press the handle on my cistern a few times before it will flush?

This is usually an issue with the syphon.Your syphon needs to be replaced, its easily resolved by a competent plumber.



Why does some of my radiators not heat up?

This is usually an issue with air which can be easily resolved by a competent plumber.



Why does my cistern take forever to fill ,yet the pressure at my bathroom sink is fine?

The ballcock is not opening fully (diaphragm washer is worn) or there is debris inside ,restricting flow,in a lot of cases its the restrictor , a small plastic part in the ballcock that should be changed on fitting by the plumber , however most leave the smaller size in ,which is for higher pressure, resulting in a slow to fill cistern.


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